Terms & Conditions, Policy Details
Effective January 16, 2023

Terms & Conditions

Welcome to the DeStudio website, a platform for purchasing stunning home decor products online. Our website is located in India and offers a range of wall art, paintings, wooden wall panels, wooden wall hangings, wall posters, and other home decor items. By accessing or using our website, you agree to the following terms and conditions.

Usage of the Website: You are permitted to use the website for personal, non-commercial purposes only. You are not allowed to copy, modify, distribute, sell, or license any information or material obtained from the website.
Intellectual Property: The website, its design, logos, images, texts, trademarks, and all other intellectual property rights are the property of DeStudio. You are not permitted to use the website’s content for any commercial purpose without obtaining written permission from DeStudio.
Product Descriptions: DeStudio tries to ensure that the product descriptions and pricing on the website are accurate and up-to-date. However, we do not guarantee that the descriptions and pricing are error-free and we reserve the right to correct any inaccuracies.
Product Availability: DeStudio makes every effort to keep the products listed on the website in stock. However, in the event that a product is not available, we reserve the right to cancel your order and refund the payment.
Order Processing: Once you have placed an order, you will receive an email confirming the details of your purchase. Please note that this email is not an acceptance of your order and the order will only be accepted once the payment has been processed.
Shipping and Delivery: DeStudio will ship your order within the timeframe specified on the website. Delivery time and costs may vary based on your location. DeStudio is not responsible for any delays caused by the shipping company.
Returns and Refunds: If you are not satisfied with your purchase, you may return it within 07 days of delivery. The product must be returned in its original packaging and in a resalable condition. Once we have received the product, we will process your refund.
Limitation of Liability: DeStudio will not be held liable for any damages arising from the use of this website or the products purchased from it.
Changes to Terms and Conditions: DeStudio reserves the right to change these terms and conditions at any time without prior notice.
Governing Law: These terms and conditions will be governed by and construed in accordance with the laws of India.

By using the DeStudio website, you agree to be bound by these terms and conditions. If you do not agree to these terms and conditions, please do not use the website.

Privacy & Safety

DeStudio is committed to protecting the privacy and personal information of our customers. This Privacy Policy outlines the information we collect, how we use it, and the choices you have regarding your personal information.

Information We Collect:

Personal Information: This includes your name, email address, phone number, billing and shipping information, and any other information you provide when you make a purchase or sign up for our newsletter.
Log Data: This includes information such as your IP address, browser type, access times, and pages visited.

How We Use Your Information:

To process transactions and deliver products to you.
To improve our website and customer service.
To send you promotional materials, newsletters, and other marketing communications.

Disclosure of Information: We do not sell, trade, or rent your personal information to third parties. We may disclose your personal information in response to legal requirements, such as a subpoena, or in order to enforce our policies or protect our rights.

Choices Regarding Your Personal Information: You may opt out of receiving marketing communications from us by following the unsubscribe instructions included in each email.

Security of Your Information: We use industry-standard security measures to protect your personal information. However, no method of transmission over the internet, or method of electronic storage, is 100% secure.

Changes to This Privacy Policy: We may update this Privacy Policy from time to time. We will notify you of any changes by posting the updated policy on our website.

This Privacy Policy applies to information collected through our website and does not apply to information collected offline.

Last Updated: 01.02.2023.

Shipping and Returns

At destudio, we understand the importance of receiving your home decor products in a timely and satisfactory manner. That is why we have established a comprehensive shipping and return policy for our customers in India.

Shipping Policy:

All orders placed on our website will be shipped within 3-5 business days.
Standard shipping is free over the order value of 499 Indian rupees for all orders within India.
We use reliable shipping carriers such as India Post, FedEx, DHL and many more to ensure the safe delivery of your products.
We will provide a tracking number for all orders so that you can track your shipment any time.

Return Policy:

If you receive a damaged or defective product, you can return it within 7 days of receipt for a full refund or replacement.
If you are not satisfied with your purchase, you can return it within 07 days of receipt for a full refund or exchange.
To initiate a return, please contact us at support@destudio.in with your order number and reason for return.
Returns must be in the original packaging and in the same condition as received.
The return shipping cost will be borne by the customer unless the product is damaged or defective.

Please note that custom-made products, such as wall paintings, are non-returnable and non-refundable. If you have any questions about our shipping and return policy, please do not hesitate to contact us at support@destudio.in. We are always here to help.

Payment Methods

At DeStudio, we accept a variety of payment methods to make your online shopping experience as easy and convenient as possible. Our accepted payment methods include:

Credit Cards - We accept all major credit cards including Visa, Mastercard, American Express and Discover.
Debit Cards - We also accept all major debit cards including Visa Debit, Mastercard Debit and Maestro.
Net Banking - We offer the option of net banking for customers who prefer to make payments directly from their bank account.
Wallets - We accept payments from popular wallets such as Paytm, Mobikwik, and Amazon Pay.
Cash on Delivery (COD) - For customers who prefer to pay in cash, we offer the option of cash on delivery.

Our payment gateway is secure and encrypted, so you can be assured that your personal and financial information is safe. If you have any questions or concerns about our payment methods, please feel free to contact us.

Terms & Conditions, Policy Details Effective January 16, 2023